{"id":2012,"date":"2025-05-22T12:39:54","date_gmt":"2025-05-22T12:39:54","guid":{"rendered":"https:\/\/baidpower.com\/store\/?page_id=2012"},"modified":"2025-05-28T10:26:00","modified_gmt":"2025-05-28T10:26:00","slug":"service-policy","status":"publish","type":"page","link":"https:\/\/baidpower.com\/store\/service-policy\/","title":{"rendered":"After-Sales Service Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2012\" class=\"elementor elementor-2012\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a993176 e-flex e-con-boxed e-con e-parent\" data-id=\"a993176\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc2761a elementor-widget elementor-widget-spacer\" data-id=\"cc2761a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d8d79 elementor-widget elementor-widget-text-editor\" data-id=\"c0d8d79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"174\" data-end=\"195\"><span style=\"color: #000000;\"><strong data-start=\"177\" data-end=\"195\">After-Sales Service Policy<\/strong><\/span><\/h2><p data-start=\"197\" data-end=\"381\"><span style=\"color: #000000;\">At<strong> Baid Power Services Pvt. Ltd.<\/strong>, we are committed to providing high-quality products and services along with dependable after-sales support. Please review our service policy outlined below:<\/span><\/p><h3 data-start=\"383\" data-end=\"418\">\u00a0<\/h3><h3 data-start=\"383\" data-end=\"418\"><span style=\"color: #000000;\">1. <strong data-start=\"390\" data-end=\"418\">Warranty (Only BPS Manufactured Product)<\/strong><\/span><\/h3><ul><li style=\"list-style-type: none;\"><ul data-start=\"419\" data-end=\"690\"><li data-start=\"419\" data-end=\"500\"><p data-start=\"421\" data-end=\"500\"><span style=\"color: #000000;\">Products are covered under a <strong data-start=\"450\" data-end=\"469\">1-year warranty<\/strong> against manufacturing defects.<\/span><\/p><\/li><li data-start=\"501\" data-end=\"608\"><p data-start=\"503\" data-end=\"608\"><span style=\"color: #000000;\">If a manufacturing defect is identified within the warranty period, we will offer a <strong data-start=\"587\" data-end=\"607\">free repair<\/strong>.<\/span><\/p><\/li><li data-start=\"609\" data-end=\"690\"><p data-start=\"611\" data-end=\"690\"><span style=\"color: #000000;\"><strong data-start=\"611\" data-end=\"639\">Courier\/shipping charges<\/strong>\u00a0will be borne by the customer.<\/span><\/p><\/li><\/ul><\/li><\/ul><h3 data-start=\"692\" data-end=\"734\"><span style=\"color: #000000;\">2. <strong data-start=\"699\" data-end=\"734\">Repairs for Non-Warranty Issues<\/strong><\/span><\/h3><ul><li style=\"list-style-type: none;\"><ul data-start=\"735\" data-end=\"1019\"><li data-start=\"735\" data-end=\"848\"><p data-start=\"737\" data-end=\"848\"><span style=\"color: #000000;\">Any issues arising from <strong data-start=\"761\" data-end=\"812\">accidental damage, misuse, or improper handling<\/strong> are not covered under the warranty.<\/span><\/p><\/li><li data-start=\"849\" data-end=\"932\"><p data-start=\"851\" data-end=\"932\"><span style=\"color: #000000;\">Such products can be <strong data-start=\"872\" data-end=\"897\">repaired upon request<\/strong>, subject to availability of parts.<\/span><\/p><\/li><li data-start=\"933\" data-end=\"1019\"><p data-start=\"935\" data-end=\"1019\"><span style=\"color: #000000;\"><strong data-start=\"935\" data-end=\"973\">Repair charges and courier charges<\/strong> will be applicable and borne by the customer.<\/span><\/p><\/li><\/ul><\/li><\/ul><h3 data-start=\"1021\" data-end=\"1047\"><span style=\"color: #000000;\">3. <strong data-start=\"1028\" data-end=\"1047\">Service Process<\/strong><\/span><\/h3><ul><li style=\"list-style-type: none;\"><ul data-start=\"1048\" data-end=\"1334\"><li data-start=\"1048\" data-end=\"1144\"><p data-start=\"1050\" data-end=\"1144\"><span style=\"color: #000000;\">Customers must contact our support team via [email\/phone] before sending any item for service.<\/span><\/p><\/li><li data-start=\"1265\" data-end=\"1334\"><p data-start=\"1267\" data-end=\"1334\"><span style=\"color: #000000;\">Products received without prior communication may not be processed.<\/span><\/p><\/li><\/ul><\/li><\/ul><h3 data-start=\"1336\" data-end=\"1362\"><span style=\"color: #000000;\">4. <strong data-start=\"1343\" data-end=\"1362\">Turnaround Time<\/strong><\/span><\/h3><ul><li style=\"list-style-type: none;\"><ul data-start=\"1363\" data-end=\"1542\"><li data-start=\"1363\" data-end=\"1490\"><p data-start=\"1365\" data-end=\"1490\"><span style=\"color: #000000;\">We aim to resolve service requests within <strong data-start=\"1407\" data-end=\"1429\">7\u201315 business days<\/strong>, depending on the nature of the issue and part availability.<\/span><\/p><\/li><li data-start=\"1491\" data-end=\"1542\"><p data-start=\"1493\" data-end=\"1542\"><span style=\"color: #000000;\">Customers will be informed in case of any delays.<\/span><\/p><\/li><\/ul><\/li><\/ul><h3 data-start=\"1544\" data-end=\"1565\">\u00a0<\/h3><h3 data-start=\"1544\" data-end=\"1565\"><span style=\"color: #000000;\"><strong data-start=\"1551\" data-end=\"1565\">Contact Us<\/strong><\/span><\/h3><p data-start=\"1566\" data-end=\"1677\"><span style=\"color: #000000;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0For service-related queries, please reach out to:<\/span><br data-start=\"1615\" data-end=\"1618\" \/><span style=\"color: #000000;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\ud83d\udcde 7059252100<\/span><br data-start=\"1635\" data-end=\"1638\" \/><span style=\"color: #000000;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\ud83d\udce7 baidpower.design@gmail.com<\/span><br data-start=\"1656\" data-end=\"1659\" \/><span style=\"color: #000000;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\ud83d\udd52 Mon-Fri (11am -7pm)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>After-Sales Service Policy At Baid Power Services Pvt. Ltd., we are committed to providing high-quality products and services along with dependable after-sales support. Please review our service policy outlined below: \u00a0 1. Warranty (Only BPS Manufactured Product) Products are covered under a 1-year warranty against manufacturing defects. If a manufacturing&hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2012","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/pages\/2012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/comments?post=2012"}],"version-history":[{"count":23,"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/pages\/2012\/revisions"}],"predecessor-version":[{"id":2040,"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/pages\/2012\/revisions\/2040"}],"wp:attachment":[{"href":"https:\/\/baidpower.com\/store\/wp-json\/wp\/v2\/media?parent=2012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}